M. Carmen Penadés, Adriana S. Vivacqua, Marcos R.S. Borges, José H. Canós (2016): The role of the public in the improvement of emergency plans. In Karin Hansson, Tanja Aitamurto, Thomas Ludwig, Michael Muller (Eds.), International Reports on Socio-Informatics (IRSI), Proceedings of the CSCW 2016 – Workshop: Toward a Typology of Participation in Crowdwork (Vol. 13, Iss. 1, pp. 49-56) (pdf)
Abstract. The emergency plan is a key element to consider in the emergency response because contains the response procedures to be executed and the information required to make decisions. We believe the citizens have valuable information (tacit knowledge) which may be analyzed and incorporated to the emergency plans to improve them and reduce the information handled during the emergencies. In this paper we propose a public participation approach for eliciting information from the citizens using collaborative tools and improve the emergency plans.